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User needs, business objectives, non-functional requirements and service level agreements are all forms of evidence we obtain through research.
Before we build a digital solution, we need to understand the problem that needs to be solved. That means learning about:
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Measuring and reporting progress are built into agile ways of working so service teams will continuously produce the data you need. This includes:continuous planning - setting a vision, goals and objectives, developing a roadmap and tracking progress against themvisual management - team walls and a backlog open to everyoneface to face meetings - standup, show and tell, retrospectives for the team and the rest of the organisation
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User research, requirements gathering and business analysis help us frame the problem to be solved and develop hypotheses to test
Prototypes, high fidelity designs and architectural diagrams illustrate options we test with users and stakeholders to validate solutions
Infrastructure, applications and user features are developed, tested and released through CI/CD, then monitored and validated
Each Sprint is an iteration of research, design and development to deliver valuable outcomes
